Due to the current Coronavirus pandemic, we have changed the way we deliver our physiotherapy, exercise therapy and back and neck services.
With the significant increase in Coronavirus cases in England, the New Variant of the Virus and the impact this is having on the local hospitals as we enter January 2021, AHP Suffolk are temporarily changing service delivery to support the wider NHS through redeployment of a large number of our clinical staff.
As from Tuesday 5th January 2021 we will be running a modified MSK (Musculoskeletal) Physiotherapy service; we will continue to accept referrals as normal and will clinically triage as we do today. However, only those patients identified as high clinical priority will be offered an appointment. The remaining patients will receive advice, guidance and exercises as appropriate and be discharged on an SOS basis (which will allow re-access directly should symptoms significantly worsen).
Physiotherapy services for urgent patients will continue to operate on a “virtual first” system to reduce foot-fall and risk of infection. It is possible in many cases for your symptoms to be partially or fully managed via telephone or video consultation and this is the safest option during the current pandemic.
There will be circumstances when the physiotherapist talking to you on the phone feels, with your agreement, that they need to see you face to face. We have arrangements in place for this to happen and your physiotherapist will talk to you about this if required.
If a face to face appointment has been arranged for you:
· Wear a face covering when you attend
· Do not attend if you become unwell (Please contact us and cancel your appointment)
If you need to cancel your appointment, please do this via email, at email@example.com.
Thank you for your continued patience at this time.
CEO AHP Suffolk