Due to the current Corona virus pandemic, we have changed the way we deliver our physiotherapy, exercise therapy and back and neck services.  Many of our clinical team have been redeployed to work with colleagues in the local hospital, community teams and in peoples own homes to support the delivery of care during this challenging time for our national health service.

Because of this redeployment and to keep our patients and team members as safe as we can from the virus, until further notice all patients will  have a telephone consultation only, and be advised to self-manage where possible with the exercises and advice sent to them.  Where this is not possible you will be offered telephone follow up management.

There may be exceptional circumstances when the physiotherapist talking to you on the phone feels, with your agreement, that they need to see you face to face.  We have arrangements in place for this to  happen and your physiotherapist will talk to you about this if required.

We do have a long list of patients who had appointments already booked that we have had to cancel.  Be assured we are working through this list to call you all as soon as we can.  If your symptoms are worsening and  you are increasingly concerned about the problem you were being seen for, please contact us by e mail on centraladmin​@nhs​.net

If you need to cancel your appointment, please do this via email, at centraladmin​@nhs​.net.

Thanks you for your patience at this time, continue with your home exercises and advice, and most of all stick to the advice we are all being given on keeping safe at this time.

Jo Douglas

CEO AHP Suffolk

Open Gym Closures

Open Gym at our Riverside and Hartismere Lodge sites have been cancelled until further notice.

Please could you pass on the message to any other attendees to save them a wasted journey.


Coronavirus Advice

Coronavirus – guidance in line with I&ESCCG and WSCCG:

The NHS in Suffolk and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. 

The current advice is; if you or anyone in your household have developed a new continuous cough and/or a high temperature stay at home and do not leave your house for 14 days from when your symptoms started.

People in the 'at risk' categories below should be self isolating on advice from Public Health England.

·         aged 70 or older (regardless of medical conditions)

·         under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):

·         chronic (long-term) respiratory diseases, such as asthmachronic obstructive pulmonary disease (COPD), emphysema or bronchitis

·         chronic heart disease, such as heart failure

·         chronic kidney disease

·         chronic liver disease, such as hepatitis

·         chronic neurological conditions, such as Parkinson’s diseasemotor neurone diseasemultiple sclerosis (MS), a learning disability or cerebral palsy

·         diabetes

·         problems with your spleen – for example, sickle cell disease or if you have had your spleen removed

·         a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy

·         being seriously overweight (a BMI of 40 or above)

·         those who are pregnant

Do not attend your physiotherapy appointment.  This will be delivered by a telephone call as explained further up the page.

Do not go to a GP surgery or hospital. Stay indoors and avoid close contact with other people.

If your symptoms worsen during home isolation, or you are not better after 7 days contact NHS 111 online. If you have no internet access you should call 111.

Further information is available on gov​​.uk/​​coronavirus and nhs​​.uk

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. 

If you need to cancel your physiotherapy appointments, you can e mail us at centraladmin@nhs.net or if you have no access to email or need to speak to a physiotherapist urgently, phone on 03330 433966 and one of our patient services coordinators will be able to help you.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at www​​.gov​​.uk/​​coronavirus

Last updated 9th April 2020

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Phlebotomy ClinicMonday 29 Jul 2019  

Please be advised that the Phlebotomy Clinic is now at Landseer Road Surgery, 476-478. Landseer Road, Ipswich, Suffolk, IP3 9LU. 
Monday 29 Jun 2020  10:21
@ValuesDay Hi, I've followed you /Melissa
Friday 26 Jun 2020  14:02
RT @Mitch_DPT: @Seth0Neill so, so good! 🙌🏻🙌🏻 #TherapyLive https://t.co/PRPcU52Fti
Friday 26 Jun 2020  10:27
RT @Matt_Moli: Few speed bumps early doors but great content this morning with #TherapyLive by @Connect_Health_ (absolute bargain too)
Friday 26 Jun 2020  10:26
All up & running, loving the sessions so far!! Bouncing around between @DrPeteMalliaras @AnninaBSchmid &… https://t.co/OIkebzQyCS
Friday 26 Jun 2020  7:52
@LukeHillsPT @Spesh_LK Sounds like it! 😂
Friday 26 Jun 2020  7:51
@Spesh_LK @LukeHillsPT Same, I was worried it was my poor old Suffolk broadband
Friday 26 Jun 2020  7:47
@Spesh_LK Just constant looping back to the Education Streams page and not going anywhere. I'm missing out on some… https://t.co/RXDwol7q42
Friday 26 Jun 2020  7:43
Not been able to access any streams as yet 😞 #TherapyLive
Thursday 25 Jun 2020  8:27
Great to get stuck in on the Practice Educator Course hosted virtually by @uniofeastanglia today! Things moving fo… https://t.co/FBoFGpQfkj
Wednesday 24 Jun 2020  11:22
RT @Most_Active: Covid-19: The Road to Recovery https://t.co/8MH0HwM43s via @YouTube Find expert advice & resources to help you on your r…
Wednesday 24 Jun 2020  10:32
This is incredibly exciting!! Got my timetable planned & ready to go 🤓📝 Myself & lots of my clinical colleagues… https://t.co/a5hMhhnuqK
Wednesday 24 Jun 2020  10:01
#NewJob #MSK #Physiotherapist https://t.co/FJC4rWvbyJ
Wednesday 24 Jun 2020  8:34
@Csp_Eoe @thecspstudents @Uni_of_Essex @UoEPhysioSoc @uniofeastanglia @ueaphysiosoc Feel free to share far & wide!
Wednesday 24 Jun 2020  8:33
Why work for us? Great B5 training programme Monthly IST for all clinical staff Subsidised access to external… https://t.co/KE0BtQhjQB
Wednesday 24 Jun 2020  8:33
Start your day off right by applying to work with us!! 💥 Great opportunity for a Band 5 (Junior) #Physiotherapist… https://t.co/Jkdp6bOmXt
Tuesday 23 Jun 2020  11:23
RT @CSP_FCP: This should be a great webinar tonight @JonRyanCSP is a great speaker. Aimed at students but anyone welcome to sign up! https:…
Monday 22 Jun 2020  10:31
RT @Csp_Eoe: Are you a physio working in Primary Care? NHSEI need your input into workforce planning. Please take the survey and share y…
Monday 22 Jun 2020  7:32
Well that's exciting!! Congratulations on your graduation too 🎓 & we look forward to welcoming you soon! #MSK… https://t.co/pbeb2iWTFz
Monday 22 Jun 2020  7:29
Or if you'd prefer to refer yourself online head to https://t.co/JGhy8oBEYc ! https://t.co/P0GNxP618Z
Friday 19 Jun 2020  13:25
@PelvicFloorPT Thanks Teresa! 😃
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