Cookie Policy


This website https:/​/​ahpsuffolk​.co​.uk/​ (“website”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, we are able to provide you with a better experience and improve how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of the Policy is deemed to occur if you continue using the website. If you do not agree, please stop using the website immediately.

1. Definitions and Interpretation

1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:


means a small file placed on your computer or device by the website when you visit certain parts of Our Site and/or when you use certain features of Our Site;

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 [and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);

“personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by EU Regulation 2016/679 General Data Protection Regulation (“GDPR”); and


means Allied Health Professional Suffolk, a social enterprise company registered in England and Wales under company number 7542222, whose registered address is The Lodge, Hartismere Hospital, Castleton Way, Eye, Suffolk IP23 7BH.

2. Information About Us

2.1 The Company’s website is owned and operated by Allied Health Professional Suffolk, a limited company registered in England and Wales under company number 7542222, whose registered address is: The Lodge, Hartismere Hospital, Castleton Way, Eye, Suffolk IP23 7BH. The website is hosted and supported by Astute Data Solutions and Infotex.

2.2 Our VAT number is 175110141.

2.3 The Company’s Data Protection Officer is Emma Cooper, and can be contacted by email emma​.cooper35​@nhs​.net or by post at Cedars Black Barn, Cedars Courtyard, Brockford, Stowmarket, Suffolk, IP14 5PQ. DPO services are provided by Kafico.

1. Allied Health Professionals Suffolk’s approval to become a social enterprise following a staff ‘Right to Request’ to the Department of Health (DH) was announced in November 2010 and the company has operated independently as a community interest company since July 2011.

Our aim and purpose as a staff led social enterprise is to provide high quality accessible health care at the point of need to help people return to optimal health and stay healthy, we work in partnership with our staff, patients and commissioners to develop a continually improving range of services to meet their needs effectively and efficiently. We provide an extended service to people with chronic back problems, run a ground breaking educational programme for people who may require joint replacements and are continually working with our NHS commissioning colleagues to develop new services around chronic pain management and other peripheral joint pathologies.

Our philosophy and our values are to ensure our patient’s needs are at the centre of everything we do by delivering evidence-based quality care and treatment. We have developed a responsive, needs-based service, focused on the delivery of individualised patient care that retains dignity and respect for all and in doing this we provide our staff with the means to maintain the highest standards of professional development. We act with pride and integrity; we are open and honest and enjoy our work.

2 How does the website use Cookies?

2.4 The company may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by the website and used only by Allied Health Professional Suffolk. We use Cookies to facilitate and improve your experience of the website, and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

2.5 All Cookies used by Allied Health Professional Suffolk are in accordance with current Cookie Law. We may use some or all of the following types of Cookie:

2.5.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

2.5.2 Analytics Cookies
It is important for us to understand how you use the website, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping us to improve our site and your experience of it.

2.5.3 Functionality Cookies
Functionality Cookies enable Allied Health Professional Suffolk to
provide additional functions to you on the website such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

2.5.4 Targeting Cookies
It is important for Allied Health Professional Suffolk to know when and how often you visit the website, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps Allied Health Professional Suffolk to better understand you and, in turn, to make the website and advertising more relevant to your interests

Third Party Cookies

Third party Cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to us (these Cookies will work in the same way as analytics Cookies described above).
2.5.5 Persistent Cookies

Any of the above types of Cookies may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

2.5.6 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit the website until you close your browser. Session Cookies are deleted when you close your browser.

2.6 Cookies on the website are not permanent and will expire.

2.7 For more details of the personal data that we collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Statement on our website.

2.8 For more specific details of the Cookies that we use, please refer to the table below.

3. What Cookies Does Our Site Use?

3.1 The following first party Cookies may be placed on your computer or device:

Name of Cookie

Purpose & Type

Strictly Necessary


Preserves the visitor's session state across page requests.



Saves the user's preferred language on the website.






Used to deliver anonymous user details when authorising applications on the website.








3.2 The company uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our site is used. This, in turn, enables company to improve the website and the services offered through it. You do not have to allow Allied Health Professional Suffolk these Cookies, however whilst the use of them don’t pose any risk to your privacy or your safe use of website, it does enable the Company to continually improve the website, making it a better and more useful experience for you.

3.3 The analytics service(s) used by our website is in relation to the Cookies gathered by the required information.

3.4 The analytics service(s) used by the Company refers to the following analytics Cookies:

Name of Cookie

Purpose & Type


Strictly Necessary


Used by Google Analytics to throttle request rate




Registers a unique ID that is used to generate statistical data on how the visitor uses the website.




Registers a unique ID that is used to generate statistical data on how the visitor uses the website




Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.



4. Consent and Control

Before Cookies are placed on your computer or device, you will be informed “this site makes use of cookies. If you continue we’ll assume you are happy to receive them” by continuing your giving consent to provide the best possible experience and service to you.
In addition to the controls we provide, you can choose to enable or disable Cookies on your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu on your internet browser or the documentation that came with your device. We are currently working on a solution which will allow you to manage your cookie consent for this site more easily

4.1 The links below provide instructions on how to control Cookies in all mainstream browsers:

4.1.1 Google Chrome: https:/​/​support​.google​.com/​chrome/​answer/​95647​?hl=en-GB

4.1.2 Microsoft Internet Explorer: https:/​/​support​.microsoft​.com/​en-us/​kb/​278835

4.1.3 Microsoft Edge: https:/​/​support​.microsoft​.com/​en-gb/​products/​microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)

4.1.4 Safari (macOS): https:/​/​support​.apple​.com/​kb/​PH21411​?viewlocale=en_​GB​&locale=en_​GB

4.1.5 Safari (iOS): https:/​/​support​.apple​.com/​en-gb/​HT201265

4.1.6 Mozilla Firefox: https:/​/​support​.mozilla​.org/​en-US/​kb/​enable-and-disable-Cookies-website-preferences

4.1.7 Android: https:/​/​support​.google​.com/​chrome/​answer/​95647​?co=GENIE​.Platform%3DAndroid​&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)

5. Changes to this Cookie Policy

5.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.

5.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.

6. Further Information

6.1 If you would like to know more about how we use Cookies, please email ahpsuffolk​.enquiries​@nhs​.net

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