Friends and Family Feedback

 

We ask our patients every month to provide us with their comments and the score below is calculated as the percentage of patients who would strongly recommend us minus the percentage of those who would not recommend, or who are indifferent. Full details are available from the Department of Health .  Our sample size this month (March 2018) is based on 1052 responses.

If you would like to provide feedback about our services please visit your local Allied Health Professionals Suffolk Physiotherapist and ask for a 'Friends and Family recommendation card'.

Alternatively you can provide your feedback directly to us online

Our latest 'Friends and Family' recommendation score is 

         100

 

 

GP Feedback

Feedback from Dr Raja

'The AHPS Physiotherapy service in Suffolk is by far the best provider of health services in the area. It allows easy access for patients and provides a comprehensive range of treatments. As a clinician I have always felt reassured by the high professional standards demonstrated by the organisation.'

Osteoarthritis Pathway Patient Feedback

Below is patient feedback from our 2017 osteoarthritis pathway classes. 

2018 feedback from a patient who has taken part in our Osteoarthritis classes:

'The class definitely helped me with strengthening and confidence. I was sorry to finish my course. I hope to continue to improve and know I can come back for support if it's needed.'

Patient Satisfaction

Patient Satisfaction

Class Relevance

Relevance

Presentation Usefulness

Useful

Class Recommendation

Recommend

Informed Decisions

Informed
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