Due to the current health service issues, we are revising the way we deliver our services.  Until further notice, we only be offering face to face appointments for patients in exceptional circumstances.

All patients will normally have a telephone consultation only, and advised to self-manage where possible with the exercises and advice sent to them.

If you need to cancel your appointment, please do this via email, at centraladmin@nhs.net.

We thank you for your patience and understanding at this time.

Clinic Closures

You may well have heard in the local media that Abbeycroft Leisure have closed their Leisure Centres as a result of government guidance on the containment of Covid-19.

Physiotherapy clinics remain open at Brandon Leisure Centre, Haverhill Leisure Centre and the Self Centre at Bury St Edmunds, so please continue to attend your appointment as arranged. 

Many thanks

Open Gym Closures

Open Gym at our Riverside and Hartismere Lodge sites have been cancelled until further notice.

Please could you pass on the message to any other attendees to save them a wasted journey.


Coronavirus Advice

Coronavirus – guidance in line with I&ESCCG and WSCCG:

The NHS in Suffolk and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. 

The current advice is; if you have developed a new continuous cough and/or a high temperature stay at home and do not leave your house for 14 days from when your symptoms started.

People in the 'at risk' categories below should be self isolating on advice from Public Health England.

·         aged 70 or older (regardless of medical conditions)

·         under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):

·         chronic (long-term) respiratory diseases, such as asthmachronic obstructive pulmonary disease (COPD), emphysema or bronchitis

·         chronic heart disease, such as heart failure

·         chronic kidney disease

·         chronic liver disease, such as hepatitis

·         chronic neurological conditions, such as Parkinson’s diseasemotor neurone diseasemultiple sclerosis (MS), a learning disability or cerebral palsy

·         diabetes

·         problems with your spleen – for example, sickle cell disease or if you have had your spleen removed

·         a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy

·         being seriously overweight (a BMI of 40 or above)

·         those who are pregnant

Do not attend your physiotherapy appointment.

Do not go to a GP surgery or hospital. Stay indoors and avoid close contact with other people.

If your symptoms worsen during home isolation, or you are not better after 7 days contact NHS 111 online. If you have no internet access you should call 111.

Further information is available on gov​​.uk/​​coronavirus and nhs​​.uk

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands. 
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation. 
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. 

Patients can be reassured that their safety is a top priority and, unless you have recently returned from a country listed above, are symptomatic as above or otherwise concerned about your general health,   are encouraged to attend all physiotherapy appointments as usual. 

If you need to cancel your physiotherapy appointments, you can e mail us at centraladmin@nhs.net or phone on 03330 433966.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

You can find the latest information and advice from Public Health England at www​​.gov​​.uk/​​coronavirus

Last updated 13th March 2020

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News Feeds (RSS)

Phlebotomy ClinicMonday 29 Jul 2019  

Please be advised that the Phlebotomy Clinic is now at Landseer Road Surgery, 476-478. Landseer Road, Ipswich, Suffolk, IP3 9LU. 
Friday 27 Mar 2020  10:45
This is the last you’ll be hearing from me on the AHPS accounts for a while. 👋 Senior management will continue to r… https://t.co/RHvAr4TIOG
Friday 27 Mar 2020  10:45
Good luck to those heading back into acute care, we’re all proud of you! And to those joining me in the community,… https://t.co/nXgZUTMtjf
Wednesday 25 Mar 2020  9:20
RT @NHSEngland: If you're fit and healthy, #YourNHSNeedsYou. Working with @GoodSamApp, we've launched NHS Volunteer Responders which means…
Monday 23 Mar 2020  11:32
You can access advice on our website to self manage over this time & we will be looking to get information for thos… https://t.co/GkX0scdWuO
Monday 23 Mar 2020  11:32
Please note that we will continue to triage all self-referrals and referrals from GPs/secondary care as normal with… https://t.co/TqjktQQuVO
Monday 23 Mar 2020  11:25
@handphysiodebs @AdamMeakins @bodysym Hi, sorry for the delay @handphysiodebs Yes, we've shifted to telephone appt… https://t.co/zJ6W1Zpw3F
Wednesday 18 Mar 2020  15:39
@Chris_Horler We have info + videos for lots of common conditions on our website for all to access, + our exercises… https://t.co/CCZ28vj06P
Wednesday 18 Mar 2020  14:28
This looks great, good work! Handy for all our staff to take a look at! #COVID19 #Outpatients https://t.co/8VlvC9RwY2
Wednesday 18 Mar 2020  13:05
@DerekMi63308636 Hi @DerekMi63308636 , Our open gyms at Hartismere & Riverside, Ipswich are currently closed I'm… https://t.co/UzUd5bwlNP
Tuesday 17 Mar 2020  8:36
RT @TPMPodcast: WATCH @JackAChew ask @rachaelmoses What does care of #COVID19 patients look like? What are the risks to Physios? How to mi…
Wednesday 11 Mar 2020  14:10
Thanks as ever to @physiojim for organising our training opportunities 😊 (although he, and my phone, take the blame… https://t.co/PA3jtDhfxp
Wednesday 11 Mar 2020  14:10
More points than I could possibly count to take away, think about and put into practice to change your approach to… https://t.co/PbCbtg7UIC
Wednesday 11 Mar 2020  14:10
Thought provoking start to the morning for the teams from Hartismere, Stowmarket & Sudbury with Conflict Resolution… https://t.co/0TAmrVC6Ih
Tuesday 10 Mar 2020  15:02
Poster presented!! Well done to @Sarah08961579 & Consultant Urologist Georgina Wilson @NHSWSCCG @WestSuffolkNHS f… https://t.co/BssAU157e3
Tuesday 10 Mar 2020  13:46
RT @APPN_physio: How do you achieve / get to Advanced Practice level ACP framework update : 15th May 2020 : The Holiday Inn, Coventry M6 J2…
Tuesday 10 Mar 2020  11:09
What a fantastic opportunity to showcase their hard work and dedication in improving our patients' treatment and re… https://t.co/mXDYNp1LBH
Tuesday 10 Mar 2020  11:04
Proud day today as our #WomensHealth physiotherapy lead @Sarah08961579 & colleagues from @WestSuffolkNHS present th… https://t.co/Ds8mYijZEJ
Tuesday 10 Mar 2020  9:56
Disappointed I couldn't join today but looking forward to hearing the feedback later in the week!! #FCP… https://t.co/u0zq49drsY
Monday 9 Mar 2020  14:25
RT @CSPStudentCoord: @theCSP will be looking for new Council members later this year. This opportunity is open to #physiostudents and new g…
Monday 9 Mar 2020  11:31
Did you know....... we've got lots of fantastic advice and exercise videos on our website that you can access on th… https://t.co/dFxhiZlJ6x
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