Information On Current AHPS Services.

Throughout the Coronavirus pandemic, we have had to make changes to the way we deliver our physiotherapy, exercise therapy and back and neck services. 

We continue to operate our Physiotherapy services according to local and national guidance and consistent with our local health partners. We continue to offer patients a choice of how their first appointment is conducted; either a face-to-face or a virtual first appointment.

It is possible in many cases for your symptoms to be partially or fully managed via telephone or video consultation and is an option available to everyone referred to AHP Suffolk should you choose.

If a face-to-face appointment has been arranged for you:

• Wear a face covering when you attend
• Do not attend if you become unwell (Please contact us and cancel your appointment)

If you need to cancel your appointment, please do this via email, at centraladmin​​​​​​@nhs​​​​​​.net.

Thank you for your continued patience at this time.  

Jo Douglas

CEO AHP Suffolk

Coronavirus – guidance in line with I&ESCCG and WSCCG:

The NHS in Suffolk and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal. 

Further information is available on gov​​​​.uk/​​​​coronavirus and nhs​​​​.uk. 

If you need to cancel your physiotherapy appointments, you can e mail us at centraladmin@nhs.net or if you have no access to email or need to speak to a physiotherapist urgently, phone on 03330 433966 and one of our patient services coordinators will be able to help you.

You can find the latest information and advice from Public Health England at www​​​​.gov​​​​.uk/​​​​coronavirus

Last updated June 2022